Here’s a detailed Terms & Conditions outline tailored for your UAE-based skincare website. You can customize it based on your specific policies:
Terms & Conditions
1. Introduction
Welcome to Skinscooba (Edha LLC) . By accessing or using our website www.skinscooba.com you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. Eligibility & Website Usage
- Users must be at least 18 years old or have parental/guardian consent to purchase products.
- You agree to use this website only for lawful purposes and not for fraudulent or malicious activities.
- We reserve the right to terminate or restrict access to users who violate our terms.
3. Product Information & Medical Disclaimer
- All products are for external use only unless explicitly stated otherwise.
- While we strive to provide accurate descriptions, results may vary based on individual skin types and conditions.
- Our website content, including skincare tips and recommendations, is for informational purposes only and should not replace professional medical advice.
- If you experience irritation or an allergic reaction, discontinue use immediately and consult a healthcare professional.
4. Orders & Payments
- All prices are listed in AED (United Arab Emirates Dirhams) and may change without prior notice.
- Orders are confirmed only after payment is successfully received.
- We reserve the right to reject or cancel orders due to stock availability, pricing errors, or suspected fraudulent activity.
- Edha LLC maintains the https://skinscooba.com Website ("Site")
- United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law.
- Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE
- Visa or MasterCard debit and credit cards in AED will be accepted for payment
- The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.
- We will not trade with or provide any services to OFAC and sanctioned countries
- Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website
- Cardholder must retain a copy of transaction records and https://skinscooba.com policies and rules
- User is responsible for maintaining the confidentiality of his account
- Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.
5. Shipping & Delivery
- We deliver across the UAE within an estimated 7 business days.
- Shipping fees will be calculated at checkout.
- Customers must provide accurate shipping details; we are not responsible for undelivered orders due to incorrect addresses.
- Delays may occur due to external factors such as customs clearance, courier issues, or public holidays.
- Please keep the proof of delivery receipt signed and confirmed by the customer
- Process of shipping the items/good conditions, (ex. courier)
- Delivery time to local and International (If applicable)
- The multiple booking / orders / shipments may result in multiple postings to the cardholder’s monthly statement.
6. Returns, Refunds & Exchanges
- Due to hygiene reasons, we do not accept returns on opened or used skincare products.
- If you receive a defective or incorrect item, please contact us within 5 days of delivery with proof (images/videos) for a replacement or refund.
- Customers are responsible for return shipping costs unless the issue is due to our error.
- Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
- Customer can cancel their order/requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
7. Privacy Policy & Data Protection
- All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
- https://skinscooba.com will not pass any debit/credit card details to third parties
- https://skinscooba.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://skinscooba.com (website) cannot guarantee the security of any information that is disclosed online’’
- https://skinscooba.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
- “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
8. Limitation of Liability
- We are not responsible for adverse reactions, allergic responses, or improper use of our skincare products. Always conduct a patch test before full application.
- Our liability is limited to the value of the product purchased, and we shall not be liable for indirect or consequential damages.
- We are not responsible for technical errors, website downtime, or third-party service failures.
9. Intellectual Property Rights
- All content on this website, including images, logos, text, and product descriptions, is our intellectual property and may not be copied, modified, or distributed without permission.
10. Governing Law & Dispute Resolution
- These Terms & Conditions are governed by the laws of the United Arab Emirates.
- Any disputes arising shall be settled under the jurisdiction of UAE courts.
11. Amendments to Terms
- We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the website implies acceptance of the updated terms.
For any questions regarding these Terms & Conditions, feel free to contact us at customercare@skinscooba.com